Problem
For small business owners who are already juggling multiple responsibilities, finding the right insurance coverage can make things more complicated.
Figuring out the complexity of insurance choices, different policies, and all the requirements is turning out to be quite overwhelming for small business owners who have a lot on their plate. Progressive wants to seize this opportunity to make the process of getting the right insurance simpler. This way, small business owners can make sure their companies are well-protected without getting bogged down by all the complicated details of insurance.
Solution
Online banking members find it challenging to get tailored services.
Research has revealed that many BECU new online banking members encounter difficulties while navigating through the mobile web interface due to a lack of guidance. In addition, these new members have expressed a strong desire for more personalized and tailored services that align with their unique needs and interactions on the platform.